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Terms & Conditions

Introduction

Welcome to Precision Billing Services. These Terms & Conditions (“Terms”) govern your use of our website and medical billing services.

By accessing our website or using our services, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website and services.

Services Description

Precision Billing Services provides medical billing and healthcare revenue cycle management services, including but not limited to:

  • Medical billing and coding
  • Insurance eligibility verification
  • Credentialing and provider enrollment
  • Claims submission and claim follow-up
  • Denial management and appeals
  • Revenue cycle management
  • Reporting, analytics, and billing performance monitoring

We reserve the right to modify, expand, or discontinue services at any time.

Client Responsibilities

As a client of Precision Billing Services, you agree to:

  • Provide complete, accurate, and updated information required for billing and administrative purposes
  • Maintain active and valid healthcare licenses, certifications, and credentials where applicable
  • Comply with all healthcare laws, regulations, and payer requirements
  • Provide timely access to necessary patient records and documentation
  • Pay fees and charges according to agreed payment terms
  • Notify us promptly regarding any changes to business operations or contact information

Failure to meet these responsibilities may affect service performance.

Fees and Payment

Service fees are outlined in your individual agreement with Precision Billing Services.

General payment terms include:

  • Fees may be based on a percentage of collections, flat monthly pricing, or customized agreements
  • Payments are due within 30 days of invoice date unless otherwise agreed in writing
  • Late payments may incur a 1.5% monthly late fee or the maximum amount permitted by law
  • We reserve the right to suspend or terminate services for overdue accounts
  • Clients are responsible for reasonable collection costs, including legal fees where permitted

Confidentiality and HIPAA Compliance

We are committed to protecting confidential healthcare information.

Our services are performed in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable healthcare regulations.

We maintain safeguards including:

  • Administrative, technical, and physical protections for Protected Health Information (PHI)
  • Business Associate Agreements (BAAs), where required
  • HIPAA training for staff
  • Confidentiality agreements for employees and contractors
  • Security protocols designed to protect sensitive information

We will notify affected parties of any security incidents or breaches as required by law.

Service Performance

While we strive to provide high-quality and efficient billing services, we cannot guarantee specific outcomes or collection amounts.

You acknowledge that:

  • Billing outcomes may vary based on payer policies, patient eligibility, claim accuracy, and other external factors
  • Insurance processing timelines are controlled by payers
  • We are not responsible for denials caused by insufficient documentation, lack of coverage, payer rules, or inaccurate information provided to us
  • We will make commercially reasonable efforts to maximize claim success and revenue performance

Performance reports may be provided where applicable.

Limitation of Liability

To the fullest extent permitted by law:

  • Our total liability shall not exceed the amount paid by the client for services during the preceding twelve (12) months
  • Precision Billing Services is not responsible for indirect, incidental, consequential, punitive, or special damages
  • We are not liable for losses resulting from inaccurate information supplied by clients or third parties
  • We are not liable for interruptions caused by events beyond our reasonable control, including system outages, cyber incidents, government actions, or natural disasters

You agree to indemnify and hold harmless Precision Billing Services from claims arising out of misuse of services or violation of these Terms.

Term and Termination

Service agreements begin upon execution of a service contract or formal agreement.

Termination by Either Party

Either party may terminate services with 30 days written notice.

Immediate Termination

We reserve the right to terminate services immediately for:

  • Non-payment
  • Breach of these Terms
  • Fraudulent or unlawful activity
  • Misrepresentation of required information

Upon termination:

  • Outstanding balances remain payable
  • Confidential information must be returned or securely destroyed
  • Transition support may be provided for up to 30 days, depending on agreement terms

Intellectual Property

All content, branding, graphics, website materials, software, and documents associated with Precision Billing Services remain our intellectual property unless otherwise stated.

You may not:

  • Copy or reproduce website materials
  • Modify, distribute, or republish content without written consent
  • Use our trademarks, logos, or branding without authorization

Clients retain ownership of their patient records, business data, and practice information.

We may use anonymized and aggregated data for operational improvements and analytics.

Compliance With Laws

Both parties agree to comply with all applicable laws and regulations, including but not limited to:

  • HIPAA Privacy and Security Rules
  • Federal healthcare billing regulations
  • Medicare and Medicaid requirements
  • Anti-fraud and abuse laws
  • State medical billing laws
  • Professional licensing obligations

Dispute Resolution

In the event of any dispute:

  1. Both parties agree to first attempt resolution through good-faith negotiations.
  2. If unresolved, disputes may be settled through binding arbitration.
  3. Arbitration shall take place in Arizona, USA, unless otherwise agreed in writing.
  4. Each party will be responsible for its own legal costs and fees unless determined otherwise by arbitration.

SMS Terms & Conditions

Company: Precision Billing Services
Website: Precision Billing Services
Contact Number: (520) 599-1849

1. SMS Consent Communication

By providing your phone number and opting in, you consent to receive SMS messages from Precision Billing Services. Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.

2. Types of SMS Communications

If you consent to receive SMS communications from Precision Billing Services, you may receive messages related to:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Service updates
  • Promotions or offers (if applicable)

Example Message:
“Hello, this is a reminder from Precision Billing Services regarding your appointment or account update. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on your interactions with our services.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding appointments, billing, or account updates.”

4. Potential Fees for SMS Messaging

Standard message and data rates may apply according to your mobile carrier plan. Charges may vary for domestic or international messaging.

5. Opt-In Method

You may opt in to receive SMS messages from Precision Billing Services through:

  • Verbal consent during a phone conversation
  • Completing paper or digital consent forms
  • Contact forms on our website (if applicable)

6. Opt-Out Method

You may opt out of SMS communications at any time by replying “STOP” to any message received.

You may also request removal by contacting us directly at (520) 599-1849.

7. Help

For assistance, reply “HELP” to any SMS message or contact us directly through our website or customer support.

Additional option: If you do not wish to receive SMS messages, simply do not provide SMS consent when completing forms.

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • Message frequency may vary
  • Reply STOP to unsubscribe at any time
  • Reply HELP for assistance or visit our Privacy Policy and Terms and Conditions pages.

Governing Law

These Terms shall be governed by and interpreted under the laws of the State of Arizona, United States, without regard to conflict of law principles.

Any legal proceedings shall be brought in courts located within Arizona, USA, unless otherwise required by law.

Contact Us

f you have questions regarding this Privacy Policy or our privacy practices, contact us:

Precision Billing Services
Jeffrey Gordon
17391 S Wilmot Rd
Sahuarita, AZ 85629
USA

Phone: (520) 599-1849
Email: info@precisionbilling-services.com