Privary Policy
Introduction
At Precision Billing Services (“we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our medical billing and revenue cycle management services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Full name and contact information (email address, phone number, mailing address)
- Healthcare practice or organization information
- Professional credentials and licensing details
- Payment and billing information
- Information submitted through forms, consultations, or support inquiries
Protected Health Information (PHI)
As a medical billing service provider, Precision Billing Services may handle Protected Health Information (PHI) on behalf of healthcare providers and medical organizations.
We are committed to maintaining full compliance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), and we implement strict safeguards to protect PHI in accordance with federal regulations.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Website usage information, including pages visited and time spent on our site
- Referring websites or search engines
How We Use Your Information
We may use collected information to:
- Provide and maintain our medical billing services
- Process claims and manage revenue cycle operations
- Communicate regarding services, inquiries, and customer support
- Respond to questions or requests
- Improve website functionality and user experience
- Comply with legal, regulatory, and contractual obligations
- Detect, prevent, and investigate fraud or unauthorized activity
SMS Terms & Conditions
Company: Precision Billing Services
Website: Precision Billing Services
Contact Number: (520) 599-1849
1. SMS Consent Communication
By providing your phone number and opting in, you consent to receive SMS messages from Precision Billing Services. Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes.
2. Types of SMS Communications
If you consent to receive SMS communications from Precision Billing Services, you may receive messages related to:
- Appointment reminders
- Follow-up messages
- Billing inquiries
- Service updates
- Promotions or offers (if applicable)
Example Message:
“Hello, this is a reminder from Precision Billing Services regarding your appointment or account update. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
Message frequency may vary depending on your interactions with our services.
Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week regarding appointments, billing, or account updates.”
4. Potential Fees for SMS Messaging
Standard message and data rates may apply according to your mobile carrier plan. Charges may vary for domestic or international messaging.
5. Opt-In Method
You may opt in to receive SMS messages from Precision Billing Services through:
- Verbal consent during a phone conversation
- Completing paper or digital consent forms
- Contact forms on our website (if applicable)
6. Opt-Out Method
You may opt out of SMS communications at any time by replying “STOP” to any message received.
You may also request removal by contacting us directly at (520) 599-1849.
7. Help
For assistance, reply “HELP” to any SMS message or contact us directly through our website or customer support.
Additional option: If you do not wish to receive SMS messages, simply do not provide SMS consent when completing forms.
8. Standard Messaging Disclosures
- Message and data rates may apply
- Message frequency may vary
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance or visit our Privacy Policy and Terms and Conditions pages.
HIPAA Compliance
Precision Billing Services maintains strong privacy and security practices to protect healthcare information.
We:
- Maintain administrative, physical, and technical safeguards
- Execute Business Associate Agreements (BAAs) where required
- Conduct regular security risk assessments
- Provide HIPAA compliance training to staff
- Use encryption for sensitive information in transit and storage
- Maintain audit logs and access monitoring systems
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following situations:
With Your Consent
When you authorize us to share information.
Service Providers
With trusted vendors and business partners who support our operations under confidentiality agreements.
Legal Compliance
When required by law, legal process, court order, or government request.
Business Transfers
In connection with a merger, acquisition, restructuring, or sale of assets.
Protection of Rights
To protect the rights, safety, and security of our business, clients, and users.
Important Notice:
Mobile opt-in data, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.
Data Security
We implement industry-standard safeguards to secure your information, including:
- 256-bit SSL/TLS encryption
- Secure databases and protected servers
- Multi-factor authentication
- Routine security audits and vulnerability testing
- Restricted internal access to sensitive information
- Secure backups and disaster recovery systems
Despite our efforts, no electronic transmission or storage system can be guaranteed to be 100% secure.
Your Rights and Choices
You may have the following rights regarding your personal information:
Access
Request access to information we maintain about you.
Correction
Request updates or corrections to inaccurate information.
Deletion
Request deletion of personal information where legally permitted.
Opt-Out
Unsubscribe from marketing communications at any time.
Data Portability
Request a copy of your information in a portable format.
To exercise these rights, contact us at info@precisionbilling-services.com.
Data Retention
We retain personal information only as long as necessary for business, legal, regulatory, or contractual purposes.
Medical billing records and Protected Health Information (PHI) are maintained in accordance with HIPAA requirements and applicable laws, generally for a minimum retention period required under federal and state regulations.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality and user experience.
You may disable cookies through your browser settings; however, certain website features may not function properly.
Children's Privacy
Our services are intended for healthcare providers and businesses and are not directed toward individuals under 18 years of age.
We do not knowingly collect information from children. If you believe a child has provided personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated Effective Date. We encourage users to review this page regularly.
Contact Us
f you have questions regarding this Privacy Policy or our privacy practices, contact us:
Precision Billing Services
Jeffrey Gordon
17391 S Wilmot Rd
Sahuarita, AZ 85629
USA
Phone: (520) 599-1849
Email: info@precisionbilling-services.com